(855) 5 Limo 55 / (844) 989-5959 / (201) 989-8688                                            reservation@mycrownlimo.com      

FAQ

How far in advance must I make a reservation?

We suggest booking your reservation 24 hours in advance if possible. However, at Crown Limo we can often provide unscheduled pickups or live reservations.

Will you notify me when my car arrives?

We attempt to contact all of our customers at least 10 minutes before the pickup when their driver is on location.

What If I need to make a sudden last minute reservation change?

Crown Limo will always try our best to accommodate last minute reservation changes. In the event of a necessary reservation change, please notify us at least 2 hours in advance for airport pick-ups and at least 3 hours in advance for all other types of service.

When I book an airport pick-up, what should I do once I land?

For a scheduled inside pick-up, a driver will be waiting for you holding a sign bearing your name. For an outside pick-up, your driver will be tracking the flight and will send you a text within minutes of your landing time. The text will confirm the designated pick-up location where you will meet your driver after retrieving your luggage.

Do I need to reserve a car in advance for an airport pick-up, or can I call for a car after I have landed? How long will it take to pick me up?

Crown Limo can usually provide unscheduled airport pickups. Please call us as soon as you have landed to check our availability. However, for absolutely guaranteed availability, booking a car in advance is highly recommended.

Can I make reservations to book multiple cars for a large group or party and can you make multiple pick-ups or drop-offs?

Whether you just have one traveler or a very large group, Crown Limo has the experience to accommodate parties of any size, and we can easily coordinate as many drop-offs or pick-ups as you need. Depending on your group’s personal preference, we can give you either several beautiful luxury cars, a single stretch multi-passenger limo or even a large luxury tour bus!

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